Alternative dispute resolution entities
In the event of a consumer dispute, the consumer may turn to CIAB — Centro de Informação, Mediação e Arbitragem de Consumo (Consumer Arbitration Court), the competent entity for the municipalities of Monção and Melgaço, among others within its geographical area.
CIAB contact details:
- Address: Rua D. Afonso Henriques, n.º 1, Edifício da Junta de Freguesia da Sé, 4700-030 Braga
- Telephone: 253 617 604
- Email: geral@ciab.pt
- Website: www.ciab.pt
For more information on the Alternative Consumer Dispute Resolution entities available in Portugal, consumers can consult the Consumer Portal.